Our quality policy is based on the following principles:
Customer focus: We are committed to understanding our customers’ needs and expectations and providing them with products and services that meet/exceed these requirements.
Continuous improvement: We will continuously improve our quality performance by setting quality objectives and targets, measuring our performance, and reviewing and updating our quality policy and management systems.
Employee involvement: We will involve our employees in our quality efforts by providing them with the necessary training, resources, and support to understand and implement our quality policy and management systems. We will also encourage their participation in our continuous improvement efforts.
Compliance: We will comply with applicable quality standards and regulations and ensure that our suppliers and contractors also comply with these requirements.
Process approach: We will adopt a process approach to our operations and activities, focusing on the identification and management of processes to ensure that they are effective, efficient, and capable of meeting our quality objectives.
This quality policy applies to all our operations and activities, and it is the responsibility of every employee and contractor to comply with this policy. We will monitor our quality performance and provide the necessary resources and support to achieve our quality objectives and targets.